Terms of Service

1. Eligibility and account use

You represent that you are authorized to accept these Terms on behalf of your organization. You are responsible for maintaining account credentials, restricting account access, and all activities that occur under your account.

2. Subscription and billing

Access to paid features requires an active subscription. Fees, billing terms, and renewal details are provided at purchase and may be updated with notice where required by law. Except where required by law, fees are non-refundable.

If a renewal payment fails, we may mark your subscription as past due and pause scans and paid features until payment is resolved through Stripe.

2a. Plan tiers and compliance

Odin Optimize offers Business and Enterprise plans. The Business plan is intended for organizations with up to 300 employees. Enterprise Microsoft 365 licenses (such as E3/E5) are supported on either plan when your organization is within the applicable size tier.

• If your organization exceeds 300 employees while subscribed to the Business plan, you are non-compliant with these Terms.
• We reserve the right to require upgrade to the Enterprise plan, notify you in the product, and suspend access to scans and exports if you do not upgrade within the deadline we specify (typically 14 days from notice).
• Upgrades may be completed through in-product billing (Stripe). Prorated charges may apply when moving from Business to Enterprise mid-term.

3. Microsoft tenant permissions and data use

The Service uses Microsoft Graph permissions granted by you to retrieve tenant data needed to perform Microsoft 365 license cost-saving analysis and recommendations.

• We use authorized tenant data to identify inactive accounts, unassigned licenses, downgrade opportunities, and potential annual savings.
• We process only data relevant to delivering analysis, reporting, customer support, and security of the Service.
• We do not sell your tenant data or personal data to third parties.
• We may share data with subprocessors strictly as needed to operate the Service (for example hosting, authentication, and payment infrastructure) under contractual confidentiality and security obligations.
• You are responsible for ensuring you have the right to authorize access to your Microsoft tenant and that your use of the Service complies with applicable law and your internal policies.

4. Acceptable use

You agree not to misuse the Service, interfere with its operation, attempt unauthorized access, reverse engineer the Service except as permitted by law, or use the Service in a manner that violates law or third-party rights.

5. Customer responsibilities

Customer is responsible for the accuracy of data submitted, user management, maintaining required Microsoft permissions, and acting on recommendations. Savings outcomes may vary depending on environment configuration, licensing contracts, and operational choices.

6. Intellectual property

We retain all rights, title, and interest in and to the Service, including software, models, and documentation. Subject to these Terms, we grant Customer a limited, non-exclusive, non-transferable right to use the Service during the subscription term.

7. Confidentiality

Each party may receive non-public information from the other party. Each party agrees to use the other party's confidential information only for purposes of these Terms and to protect it with reasonable care.

8. Disclaimer of warranties

The Service is provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability arising from or related to the Service will not exceed amounts paid by Customer to us for the Service in the 12 months preceding the event giving rise to liability.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access for material breach, non-payment, legal requirements, or security risk. Upon termination, your right to access the Service ends, subject to applicable retention and legal obligations.

11. Changes to these Terms

We may update these Terms periodically. Updated Terms will be posted on this page with a revised date. Continued use of the Service after an update means you accept the revised Terms.

12. Contact

For questions about these Terms, contact info@odinoptimize.com.